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Exceeding customer product expectations
CW AUS – ISO 9001-2015 QMS Certificate [expiry 11-Nov-2021]Cactus Wellhead products and systems are designed and manufactured to the highest industry standards. We have implemented a fully documented API Spec 6A and Q1/ISO 9001:2015 quality management system that supports our state-of-the-art manufacturing facilities. Hands-on involvement and communication by branch operations, installation crews, authorized suppliers and manufacturing facilities assure that Cactus Wellhead is fully committed to quality excellence and reduction of risk.
Frac equipment and components are subjected to the same scrutiny as newly manufactured wellhead products. Inspection management and testing procedures assure that every piece of equipment is processed in accordance with strict, formalized Cactus Repair Procedures.
OTHER QA/QC ELEMENTS INCLUDE:
- Customer Satisfaction surveys and ratings after each project completion
- Specifically-developed branch operations Quality Management System manual for API Q1/Q2 compliance
- Close communication between HSE and QA/QC function to jointly reduce risks
- Complete supplier process validation with required samples and qualifications
- Product tracking and traceability
- Scheduled and random audits with actions taken to promote continual improvement
- Customer property tracked and customized reports per customer requirements, both for new equipment, and repaired or refurbished components.